Datamatics enables brands to continuously monitor procedural compliance across different touchpoints vis-à-vis multiple KPIs to improve their processes, market positioning, regulatory requirements (like GDPR) and brand image. These touchpoints include strategic nodes right from product shipment to data warehousing in specific environmental conditions to wholesaler marts to retail outlets. It helps them to establish Customer Experience conducive standard operating procedures (SOPs) and institutionalize best-of-the-breed compliance systems and processes, including mystery audit/mystery shopping across all channels. Datamatics endeavors to understand procedural challenges and establish highly relevant and digitally-efficient business models to resolve those challenges for brands.
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