We are extremely grateful to team NRI Mumbai & Datamatics for their great help and excellent coordination to streamline the entire process of account opening which has resulted in zero pending today. Never happened before! Keep it up and up and up…
Datamatics Global Services’ Unified Output Management solution is built around the i-DP intelligent document processing product developed in-house. i-DP integrates high-volume and ad-hoc document generation. The business processes within i-DP cover the entire document generation process from source data access, document formatting, output format generation for presentment and distribution.
This helps service providers integrate multiple relationships with their customers and present unified output in the form of statements, invoices, etc in multiple formats such as printed reports, formatted email, online portals, PDFs etc.
Datamatics i-DP can also personalize document content, has GUI-based document and letter design, standard-based interfaces and configuration (XML / XSLT) and uses the same layout for all output formats and output channels.
- 30 % less effort for system operation and maintenance
- 50 % less effort for template changes
- Errors during document generation within active call center marketing can be cut from 20 % down to 2 %
- Document generation and delivery costs can be cut up to 70 % with electronic bill presentment
- Provide online generated hot billing invoices
- By presenting clearly structured information on customer documents the number of call center calls can be decreased significantly
- Improved customer retention with multiple communication channels and high document quality in every format