I have dealt with Datamatics since 2005, during which time they have provided HP with excellent service and support in the areas of data entry and data file transmissions. The Datamatics Global Services LTD (DGSL) managing HP/EDS project has performed as an extension of our team, diligently working through initial implementation, system upgrades and a total system conversion, while maintaining service level expectations at the same time.
Their work has been a major factor in our successful support of our client. They always deliver what we ask of them, responding to all of our requests immediately. Their quality is exceptional and each member of the team is versed in the complexities of our account. Their cooperation, prompt action and responsiveness does not go unnoticed. Our client is extremely pleased with the high level of service which exceeds their requirements on a consistent basis.
I can confidently recommend Datamatics and specifically the Datamatics Global Services LTD (DGSL) team managing the HP/EDS project as a solid and reliable supplier, and experts in their field.