- First Indian organization to win this award in the Service category
- Competition comprised hundreds of companies from countries across the world, including the US, Japan, Australia, New Zealand, Russia, Canada, China, Israel, South Korea, Peru and Mexico
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Date: August 17, 2007
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IT and BPO Services organization Datamatics won the International Asia Pacific Quality Award at the World Class Level. Datamatics thus became the first and only services company in India to win the award. Datamatics competed against hundreds of companies across service categories from 38 countries like the US, Japan, Australia, New Zealand, Russia, Canada, China, Israel, South Korea, Peru and Mexico.
Datamatics was placed at the highest World Class level in the Large Services Organization Category. The Award is administered by the Asia Pacific Quality Organization (APQO - www.apqo.org). APQO is an autonomous, non-political, non-profit, scientific and technical organization and is listed in the World's Selected Quality Institutions. It is linked with fifteen other quality or standards organizations in the world. Its members include several hundred National Quality Organizations including the American Society of Quality as Core members, as well as Corporate and Individual members.
The winners are selected through the internationally-recognized Malcolm Baldridge National Quality Award (MBNQA) model, the trained examiners used this criteria set by the MBNQA to evaluate organizations. Each company was evaluated on the seven elements: Leadership, Strategic Planning, Customer and Market Focus, Measurement, Analysis and Knowledge Management, Human Resource Focus, Process Management and Business Results.
Dr L S Kanodia, Chairman, Datamatics, said, "This is one of the most remarkable achievements in the three decade-plus history of Datamatics, and ranks right at the top of all the accolades we won in the past. Two facts make this award significant: that Datamatics is the first Indian company in the services category to have won this award and that we won overcoming competition from hundreds of companies in such countries as US, Japan, Australia, New Zealand, Russia, Canada, China, Israel, South Korea, Peru and Mexico."
Dr Kanodia added, "The results of our efforts that went into winning this award are a reflection of the quality of our services to our clients and will be seen long into the future of Datamatics."
Datamatics is an established IT consulting and services company, offering a wide range of software solutions that help deliver superior business value. We conceptualize and develop industry-specific technology solutions that are tailored to our customers' requirements. We are deeply committed to our philosophy "Delivering Value through Technology", and our track record bears testimony to this. We have successfully undertaken and completed IT engagements for global corporations including Fortune 500 companies in 58 countries. Our domain expertise in focus areas including BFSI, Telecom, Manufacturing, ISVs and International Organizations enables us to offer business relevant solutions. Complementing this domain expertise is our focus on quality. We are committed to providing consistently high quality delivery-we are currently assessed at SEI-CMMi Level 5 and PCMM Level 5 besides being an ISO 9001:2000 certified organization. www.datamatics.com
Datamatics Technologies Limited, headquartered in Mumbai, India is a non-voice third-party BPO service provider. DTL offers end-to-end solutions in content management and back-office processing in finance & accounting, human resources, insurance and healthcare domains. It also offers consultancy services in document management, workflow and data warehousing space. DTL has more than 80 customers world-wide and has subsidiaries in the US, the UK and Germany. Additional information on DTL is available at www.datamaticstech.com
APQO is a nonprofit Organization that serves as an umbrella group that brings together all of the leading quality professional societies from countries that border on the Pacific Ocean or are considered Asian / Pacific nations. The governing body of APQO includes representatives from Australia , China , India , Indonesia , Iran , Korea , Malaysia , Mexico , New Zealand , Pakistan , Philippines , Singapore , Sri Lanka , Thailand ,United States , and Vietnam . The award is sponsored by a foundation established by APQO called "The Walter L. Hurd Foundation". Management direction for the award is provided by the International Asia Pacific Quality Award Executive Committee. www.apqo.org
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