Manufacturing

Engineering with a Winning Edge

Overview

Manufacturing industry is facing challenges from increasing competition and globalization. Emerging new markets with dynamic consumers also serve to increase costs and risks. 

Manufacturing companies need to adopt smart and effective IT & BPO strategies covering all areas including supply chain, IT rationalization and so on.  Moreover, due to increased merger and acquisition activities, they also need a flexibility to implement new processes and standardize technologies across the value chain to counter and overcome these challenges. 

Datamatics provides competitive edge to its manufacturing clients by enabling them to plan, implement and manage the entire IT and BPO landscape and extract full value from their investments. Our innovative services across the industry and flexible business models deliver long-term value to our clients. 

Benefits

  • Single-point access to multi-technology expertise
  • Rapid turn-around time through automation
  • Faster time-to-market  across the Product Development Life Cycle
  • Support and hand-holding for emerging ISVs and OEMs

Results

Back Office Process Optimization for the largest air conditioner manufacturer in India

The largest Air Conditioner manufacturer in India was dealing with a lack of visibility & delays plaguing the functions of AMC, Warranty & Channel Partner operations, Sales Order Processing and Billing & Dealer Payments. They needed to reduce back office operational costs, improve processing speed while reducing manual processes and delays in invoice payments.

Datamatics designed a comprehensive channel partner management solution that integrated seamlessly with the existing ERP. The solution helped the client realize a 95% improvement in developing Channel reports, 20% reduction in invoice processing time & 85% improvement in Customer Payment Verification.

Agile testing of website portal and applications for Telecom giant

A Japanese telecom giant wanted to thoroughly verify and check the updates & upgrades on their portal and web applications ensuring quicker response to business needs and better quality to consumers. Datamatics’ team formulated an end-to-end test strategy, planning, execution and reporting whilst providing the client with a wide range of coverage for testing activities using both manual and automation testing techniques for their website and applications.Datamatics was successfully able to complete test coverage with nearly 45% reduction in cost and 30% improvement in turnaround time with the use of our automation framework.

Agrochemical manufacturer improves compliance and search time

A leading Agrochemical manufacturer engaged Datamatics to implement a smart document management system (DMS) to meet the government compliance requirements, ensuring that its products are launched on time in market. The DMS leveraged IBM’s Datacap and FileNet P8 to provide easy scanning, uploading, retrieval, and secured role based sharing of the documents. 

Results included 70% reduction in time spend on search and retrieval of data, 50% reduction in shipping cost due to optimized flow of data to the offshore locations and 30% reduction in network usage due to implementation of cache.

Unifying the User Experience for an Europe’s Mobile Equipment Provider Giant

Datamatics provides a global mobile equipment provider with application management services to streamline and standardize processes across Microsoft SharePoint 2007 applications infusing better quality and fast turnaround of end users request with 24/7 application support . Our client experienced an 8% improvement in productivity through better management of its portfolio of brands and enhanced collaboration. It enabled our client to significantly improve its user experience while reducing operational costs and maximizing its Return on investment (ROI) of SharePoint.

Back Office Process Optimization for the largest air conditioner manufacturer in India
Agile testing of website portal and applications for Telecom giant
Agrochemical manufacturer improves compliance and search time
Unifying the User Experience for an Europe’s Mobile Equipment Provider Giant