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Datamatics takes over the responsibility of completing the project with a specified requirement set, budget and schedule defined in the contract. However, that does not mean that the customer loses control and visibility of the project.
There are key phases in a project where customer involvement is mandatory such as requirement finalization or changes, project planning, reviews of work products (optional), acceptance testing, and schedule.
To ensure visibility, periodic status reports are sent and status or milestone meetings held. The customer is free to audit the development process at Datamatics at any point of implementation to ensure the contractual terms are followed.
Datamatics will also sign a NonDisclosure Agreement (NDA), to protect your intellectual property and maintain confidential information. This is normally part of the project development contract.
Savings are dependent on various factors such as:
- Type of work
- Volume and duration of work
- Technologies involved
- Contracted directly or through a third-party
Our customers have enjoyed overall cost savings of 30 - 50% and this depends on each customer situation.
Customers are encouraged to be involved in every stage of the project implementation. In fact, we insist that customers get involved to ensure transparency and visibility. The process we follow is -
- Project Plan and Schedule given at the start
- Under normal circumstances, any changes are possible only with customer approval
- Project Status Reporting on a weekly basis
- Major activities during the week
- Reasons for deviations if any
- Planned activities for the next week
- Issues (if any)
- Proposed changes in commitments (if any)
- Anticipated risks
- Online Monitoring
Our customer can review all the work products and track the project progress, risk, quality and cost. For large products or in special cases we provide our customer an on-site coordinator for daily and closer interaction (charged at actuals).
Datamatics has sales offices in US, UK and Germany and software development facilities in Mumbai and Bangalore in India. A large pool of technically qualified software professionals with English speaking ability available at lower costs enable software development at reduced costs and higher quality.
- India is 5.5 hours ahead of GMT
- Time Difference between India and the United States [EST] - India is 10.5 Hours ahead of EST.
Yes, we have developed business critical software solutions with thousands of lines of code, hundreds of man-years and team sizes ranging up to 150.
Quality is the prime objective of our workflow. We implement Software Quality Assurance (SQA) processes that address the quality assurance needs at every phase of the development cycle. This ensures that every solution that we deliver matches customer expectations. In addition, the company is ISO 9001, and evaluated at CMM-Level 5 & CMMI-Level 5 certified.
The Quality team tracks the project and ensures that it conforms to specified and expected processes, procedures and standards.
Datamatics will provide a technical proposal specific to the customer’s project based on initially available documentation.
Yes. We are open to long-term relationships and in fact, it is the preferred mode of working with larger customers. Datamatics operates exclusive development centers with dedicated staff and infrastructure for many organizations. We have a customer retention rate fast approaching 90%.
Datamatics employs 1500+ software engineers at its development facilities in India. In addition, Datamatics maintains teams of technology specialists at our offices in US, UK and Germany to help ease customer communication. The engineers are experienced in multicultural, multilingual work environments.
Yes, we do undertake projects from any stage, though we prefer involvement starting at an early phase.
The project schedule and plan is submitted for your review up-front. Details of deployment and effort will be included in our weekly status reports. In turnkey projects that we usually execute, the customer need not worry about the effort deployed since he/she needs to pay only the original contracted amount. We also have a web-based tool that helps monitor and gives a clear picture of resources deployed on projects.
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